Thank you to Kathleen R. for leaving this honest review about Campground Commander on Capterra.
Overall: My Overall experience with campground commander has been very good. They work hard to answer any technical questions I have. If they can’t fix the problem they can usually provide a work around. I love that they are a family owned business. They genuinely care about their customers and it shows in their service.
Pros: I love the map of our camp ground and how the site is red if not available and green if available. Most customers book online and that saves us a good amount of office hours. Customer service is out standing. There is always someone available to help me with a problem. There have been some new releases that allow you to pin a picture of each campsite and that has been very nice.
Cons: The reports as far as site performance, weekly performance, monthly performance is lacking. There are few reports and I don’t find them very useful in campground performance. I find my self having to download reports and taking that data and making my own reports. Very time consuming. Customers can reserve one site at a time. It would be nice if it were possible to reserve all the sites they want at one time.
Reasons for Choosing Campground Commander: They were the most personal. Their customer service made me feel most at ease.
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