Features

Campground Commander Management Software Features

Campground Commander has the features you need. Read on to see why Campground Commander is the best value in Campground Reservation and Management software.

  • Ideal for small to mid-size campgrounds and RV parks
    Design is intuitive and easy to use*
  • Provides flexibility in setup, management and registrations
  • Management and administrative tools built for small to medium sized campgrounds – all business management forms were created with the help of campground owners to assure they provide the information family owned campgrounds need
  • Competitive pricing
  • Outstanding customer training and support

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Pack Your Park And Pump Up Your Profits

As a campground manager, you can now modernize your business operations and improve customer relations with a powerful new online registration system that includes only the office management forms you need. And best of all, our products are priced at a cost you can afford! Save time and money with online services that provide around-the-clock online bookings, while streamlining your on-site management and accounting.

State Of The Art Systems Working Better By Working For You

Campground Commander offers only those services that are pertinent to your campground growth. There is no need to charge you extra money for products you may never use. We’ve visited with many private-owned campgrounds like yours to see what services and products they need and to assure our management products provide the support your campground needs. Campground Commander is built for smaller, privately-owned campgrounds to provide them with the edge currently available only to larger, more robust campgrounds, at a price you can afford. We are fully committed to help you grow your business! Call or email today to learn about our special pricing!

Your Business Is Unique

Which is why Campground Commander has been customized to meet your campground needs. We have listened to the needs of smaller, private campgrounds to assure our products provide solutions specific to your business. Different sized campgrounds require a different suite of tools to meet their needs. Our products are all created with family and private owned campgrounds in mind. No more filtering through online forms to find the solution right for your campground, we’ve created what you need – nothing less. You are our customer. When you prosper so do we. We are here to help you grow. Call us today to learn more!

  • Inverted Site Lock Capabilities
  • Monthly Billing and Email Invoicing
  • Easily create refunds to camper customers
  • Auto-fill city and state by simply adding zip code
  • Numerous User Permissions
  • Campsite pictures can be added onto the site on Campground Commander Software
  • Surcharging Capabilities – Credit Processing Charges can be charged to your camper customers
  • Gated Visitor Management System that allows your campground to have locked gate
  • Ability to charge for and auto-calculate total fees for extra items such as tents, canoe/kayak rental, camper rental space, electrical charging etc.
  • Listing unruly customer on a Black List
  • Set rates for 1,3,7 and 30 day stays
  • Dynamic Pricing
  • Customizable Terms of Service and Refund Policies
  • Color-schemed Reservations Report
  • Email and Text Communication With Camper Customers
  • Customer Membership Identifiers
  • Collects Vehicle and RV Vehicles Information
  • WCAG Level A Accessibility Compliant
  • Daily Settlement Report Cutoff Time Can Be Configured To Any Time
  • Ability to Use External Card Processor
  • Control of Configuration of Sales Tax Rates
  • Customer/RV Information Saved To Auto-Populate In Future Reservations
  • Settlement Report Includes Detailed Reservation Cancellations
  • Campground Commander Fee is charged at the time the reservation is paid not at the time the reservation is made
  • Campground Commander Fee can set to present directly to the customer as an additional “Processing Fee” or can be added into the price of the campsite reservation
  • Securely saves customers’ credit card information using the Rolodex Credit Card saving feature provided by the credit card processor, Basys
  • Software allows management to choose how they want to handle refund fees
  • Automatic Customer information fill
  • Ability to easily move camper from one site to another
  • Reservations can be made through an online portal or through the Management Portal
  • Reservation software does NOT allow double booking of a site
  • Sites can be configured for minimum length of stay
  • Easily change site prices for Holidays/Special occasions or off season
  • Ability to designate sites with maximum/minimum rig length and type of rig allowed
  • Control security within the office with administration permissions, rules and users
  • Ability to run your campground anywhere there is internet access on any device
  • Software configures to any software size
  • Automatic email confirmation sent to camper and campground management when reservation is completed
  • Email confirmation receipt includes all information provided during the reservation process including reserved site number
  • POS and terminal capabilities
  • Allows for campsites, tents and cabins
  • BASYS Processing is our partner company
  • Gated Feature – Campground Commander has partnered with Inex Technologies
  • Simple online reservation software is easy and quick to navigate and shows well on any device making it easier for customers to reserve online
  • Map includes nearby city labels to provide campers more information about the area
  • Site numbers, pictures, campsite and campground features pop up and/or show on our Google campground map
  • Campground Road map allows campers real time visual of the layout of the campground in relation to their size camper
  • Campsites are configured on the map to show campers the shape of the site making reservation selection easier and more accurate for larger sized rigs
  • Reservations can be made on any device including cell phones, tablets, laptop and desktop computers
  • Identical Email confirmation on all reservations are automatically sent to both the camper and campground
  • Online reservations require customer signature to agreement of campground rules before reservation can be completed
  • We are family owned and operated and market specifically to family or privately-owned campgrounds.
  • Being family owned and operated allows us to work directly with our campground customers providing the best user experience and customer service in the market today
  • We provide unlimited training and technical support for no additional cost
  • Our software and reports have been created with the help of other family owned and operated campgrounds like yours, providing us with the information needed to assure our software and reports are created specifically for our customers
  • Campground maps are integrated onto Google maps allowing our customers and management “Real Life” visuals of the campground layout, features, roads etc.
  • Campground Commander does NOT use your customer information for marketing or does not sell your customer information to 3rd party marketing companies
  • Because your data is stored on our servers, in the cloud, should your systems go down we can have your reservation software up with saved reservations within hours
  • Our unique “Heat Map” allows you to se at a glance the most popular reserved sites allowing you the tools needed to bring in more profit in upgrades to those sites and site price increases
  • We are family owned and operated and market specifically to family or privately-owned campgrounds.
  • Being family owned and operated allows us to work directly with our campground customers providing the best user experience and customer service in the market today
  • We provide unlimited training and technical support for no additional cost
  • Our software and reports have been created with the help of other family owned and operated campgrounds like yours, providing us with the information needed to assure our software and reports are created specifically for our customers
  • Campground maps are integrated onto Google maps allowing our customers and management “Real Life” visuals of the campground layout, features, roads etc.
  • Campground Commander does NOT use your customer information for marketing or does not sell your customer information to 3rd party marketing companies
  • Because your data is stored on our servers, in the cloud, should your systems go down we can have your reservation software up with saved reservations within hours
  • Our unique “Heat Map” allows you to se at a glance the most popular reserved sites allowing you the tools needed to bring in more profit in upgrades to those sites and site price increases
  • We refund to you our percentage on reservation cancellations, we do NOT keep our fees if you do not get paid!
  • Nightly Reservations – 3% (ex: $45/night X 2 nights = $90 X 3% = $2.70 or $1.35 per night. Our campgrounds add this cost into the price of their campsites.)
  • Seasonal Reservations – (Sites must be designated 30 day stay or longer.) Use our software to keep records of long term reservations.) $2 per site per month
  • Cancelled Reservations – We REFUND our fees back to you for canceled reservations, we do NOT charge you for cancellations!
  • Empty Sites – When your campsites are empty, we do NOT charge you anything!
  • Yearly Fees – NONE!
  • No charge, ever for setting Campground Commander onto your website and campground map, ongoing software updates, customer service, training or any other services
  • Transfer of current reservations and data onto Campground Commander software – one time fee of $650 (optional)

Reports created specifically for your size campground

Here are a few examples of our Report types:

  • Arrival and Departure Report by date
  • Occupancy Heat Map Report shows you the most – and least – popular sites
  • Reservations Report sorted by arrival or departure date, campsite number or customer name
  • Billing Reports

Training

  • Video Learning Instructions
  • In-app User Quick Guide
  • In-Person Training Available

Support Features

  • Dedicated Support Team available by phone or email 8am to 6pm, Monday through Friday.
  • Support Portal available 24/7
  • Access to Help Documentation and Videos 24/7 directly in the
  • Manage app

Discover the ease of Campground Commander

Manage Your Campground Inside and Out

• Cloud-based
• Access your business anytime, anyplace you have internet access
• Make reservations and keep up with office management anywhere, on any device

Reports Built With Your Campground In Mind

• Reports designed for your size campground created with the help of actual campground owners
• Available in CSV Format
• Arrivals/Departures, Reservations, Billing and Occupancy

Updates In Real Time

• Reservations, online and in office, update in real time, eliminating double or overbooking
• In-office billing refreshes automatically, keeping your records up to date

Campsite Reservation Control

• Make changes to your campsites with the click of your mouse
• Add features to campsites anytime you want
• Show campsites unavailable or move campers from one spot to another in seconds

Easy Booking Process

• Simple booking process shows rates and availability
• Securely collect and deposit payments
• Built in industry-standard Credit Card security
• POS capabilities through our processing partners

Software Updates

• We’re continuously updating and improving our reservation software according to the needs and “asks” of our customers
• Software updates are automatically pushed to your system at no extra charge

Campground Commander Reservation Software Features

Campers and RV park managers agree that Campground Commander is the premier system for campgrounds who demand the best. Combining the latest online booking technology with Google Maps®, it is hands down the preferred reservation system for all campers – Millennials to Baby Boomers! Flexible enough for campgrounds with as few as 20 campsites, Campground Commander’s robust capabilities make the perfect fit for the small to moderate sized campground. And, it’s user friendly and easy to set up. This all-in-one system can help increase revenue for your campground by improving customer interactions, 24/7 online booking and streamlining processes. Just some of the features Campground Commander has to offer:

  • Uses interactive Google Map of your campground with sites outlined and campsite images
  • Shows pull-through and back-in sites, campsite dimensions and site outline within Google Maps
  • Collects camper information and campsite choice for future use

Professional Websites That Attract Customers

Increase online traffic to your campground while converting visitors into dollars through your new website. Our beautiful websites offer your customers a quick glance at your campground while including all of the pertinent information at a glance. Created to help fill your campground, your guests can quickly reserve their spot, check your local weather, locate your campground and see all the wonderful things to do in your area. Call us today to get started filling your campground!

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